File Attachments
FTE Tree provides functionality throughout our application to attach files to items such as dashboard messages, approval workflows, and approval requests.
We use highly secure storage to protect the files that you upload to our system. Your files are encrypted in transit to our storage servers and stored encrypted while at rest. Secure, time-limited download links are provided every time a download link is presented anywhere in FTE Tree. These links allow only authorized users to access the appropriate file at the appropriate time for the appropriate length of time.
For example, only a user authorized to see a file attached to a specific position request is allowed to download/view the file for a limited time period (15 minutes) before the link expires. This prevents unauthorized users from viewing files to which they are not granted permission or access in FTE Tree. With this type of security, you may need to refresh a stale page that has been open for some time to generate a new valid link before attempting to download a file.
To protect the integrity of our servers from malicious users, we generally limit the number and size of file uploads per item in FTE Tree to 10 files of 25 MB each. Although this should exceed just about every normal use case, please contact us or email us at support@ftetree.com if you need the limits increased.
For general use and management of files within FTE Tree as it relates to the use of our software, please see the relevant documentation for that portion of the application for more specific information.